Privacy Policy
How we handle the information you share when requesting a quote or contacting dispatch.
Last updated: May 14, 2026
1. Information We Collect
When you request a quote or contact us, we collect the information you submit: name, phone number, email, pickup and delivery locations, vehicle details and any notes you add. We may also collect basic analytics data (IP, browser, pages viewed) to operate and improve the site.
2. How We Use Your Information
Your information is used solely to (a) prepare your quote, (b) coordinate vehicle transport with our carrier network, (c) communicate with you about your shipment, and (d) comply with legal obligations. We do not sell your personal information.
3. Carriers and Service Providers
To dispatch a vehicle, we share necessary shipment details (pickup, delivery, vehicle, contact) with the assigned carrier. We also use service providers for hosting, analytics, email and CRM. These providers are bound by contractual obligations to protect your data.
4. SMS and Phone Communications
By submitting a quote request, you consent to be contacted by phone, SMS or email regarding your shipment. Standard message and data rates may apply. You can opt out at any time by replying STOP or contacting us at dispatch@openwayhaulingandtransport.com.
5. Cookies
We use cookies for site functionality and analytics. You can control cookies through your browser settings.
6. Data Retention
We retain quote and shipment data for as long as necessary to fulfill the purposes described above and to comply with legal, tax and accounting requirements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct or delete your personal information. To exercise these rights, contact us at dispatch@openwayhaulingandtransport.com.
8. Contact
Open Way Hauling and Transport
4727 Gulf Fwy, Houston, TX 77023
Phone: (713) 287-1811
Email: dispatch@openwayhaulingandtransport.com